Troubleshooting Guide

Incorrect Flow Control Valve Setting
The nozzle tip(s) are not resting against (touching) the rear sprocket
Incorrect oil for the ambient temperature
The Oiler Unit is being overheated (link coming soon)

The Oiler unit is not mounted in an upright position

There is an air leak in the hose

There is an air leak at the hose junction with the oiler spigot

There is excess oil dripping off the chain

Contaminant in the oil preventing the primary valve from sealing – Contact TUTORO for advice.

One nozzle tip is blocked
Misalignment of the nozzle
The Bike is on the side stand

• The oiler unit has been hit by the swing arm when suspension is under FULL  compression cracking the clear acrylic reservoir in its O ring groove.
• The clear Acrylic reservoir has been rotated around in its socket and the O ring seal has been damaged.
• Oil has been spilled when filling the oiler and has formed a small pool around the junction of the clear acrylic and the black valve body.
• Oil has collected here as a result of the oiler being installed near the chain and chain fling is hitting the oiler.
• The oiler has been over filled and excess oil is being forced out of the breather hole in the cap, subsequently running down the side of the oiler and pooling around the base.

Please note that when the Oiler was assembled, we used oil to lubricate the O ring seal before snapping the clear acrylic tube into the black valve body. A little of this oil may be be visible in the gap between these components. This is quite normal and does not indicate a leak.

To check if there is a leak, wipe off any excess oil and leave the oiler unit overnight. If a fresh oil pool has formed around the rim of the black valve body in the morning, it indicates leaking.

These are the main causes of a crack/leak at the base of the reservoir tube

• The unit has suffered chemical attack.
• The unit has suffered heat fatigue – the plastic has distorted due to excess heat causing a seal failure.
• The unit has suffered a stone strike fracturing the Acrylic tube.
• The Cap has swollen due to chemical attack and has been forced into the reservoir tube splitting the clear acrylic tube.

In most cases we can repair your unit. Please contact us with a brief description of  the damage and we can advise you accordingly

Whilst all our products are built with durable, quality materials, the time may come when you may need to replace the consumable components such as Nozzles etc.

The nozzle is by its very nature, a consumable item. If fitted correctly and securely, very little wear will occur.

Please note we cannot be held responsible for normal wear and tear or accidental damage to the nozzle. Click here to access our parts catalogue

Here is the link to our Terms and Conditions.